Terms and Conditions
Welcome to End Loadshedding. End Loadshedding is a trading brand of Halberg Holdings (Registration No. 2026/290210/07), a company registered in South Africa. These terms govern use of the website and the services offered by End Loadshedding. By accessing or using the website or services, the user agrees to comply with these terms.
1. Scope of services
End Loadshedding provides solar installation services, including solar panel installations, backup systems and the supply of solar equipment. Services are available nationwide, with headquarters in Cape Town.
2. Website use
The website is provided for information, product browsing and customer communication. Users may not use the site unlawfully or in a manner that damages, disables, overloads or impairs it. End Loadshedding may update, modify or remove content without notice.
3. Service agreement
All services are subject to a formal agreement setting out the scope of work, pricing, payment terms and other relevant details. Clients must review and sign the agreement before work starts.
4. Pricing and payment
Pricing may vary based on the scope of work and location. Payment terms may include deposits, milestone payments or full payment on completion. The document states that payment may be made by bank transfer, credit card or another agreed method.
5. Installation and warranty
- End Loadshedding aims to provide high-quality installation services using reputable equipment.
- End Loadshedding is the supplier and installer, not the manufacturer of inverters, batteries, solar panels, software or related components.
- Manufacturer warranties apply to equipment. Workmanship warranties are backed by End Loadshedding as set out in the service agreement.
- Installation workmanship issues will be attended to by End Loadshedding. Product performance, firmware, software, internal faults or design limitations are referred to the manufacturer or authorized distributor.
- Any issues must be reported in writing as soon as possible.
- Abusive, threatening, aggressive or disrespectful behaviour towards staff, installers, subcontractors or representatives is not accepted and may lead to communication being handled formally.
- If a customer requests removal of a system after installation for personal reasons, a 15% fee applies to cover non-returnable accessories, site-specific materials and time spent on installation, and any refund due is only processed within 30 days after removal.
6. Client responsibilities
Clients must provide accurate information regarding their energy needs, property specifications and any other relevant details. Clients must also ensure the property is suitable for solar installation and compliant with local requirements.
7. Liability and indemnification
End Loadshedding is not liable for direct, indirect, incidental, special or consequential damages arising out of the use or inability to use its services or products. Clients agree to indemnify and hold End Loadshedding harmless from claims, losses, damages, liabilities or expenses arising from their use of the services or products.
8. Governing law and dispute resolution
These terms are governed by South African law. Disputes are to be resolved through arbitration in Cape Town, South Africa, in accordance with the rules of the Arbitration Foundation of South Africa.
9. Amendments and updates
End Loadshedding may amend or update these terms at any time without prior notice. Users should review them periodically.
10. Contact
Questions or feedback regarding the terms or services may be directed to End Loadshedding at support@endloadshedding.shop or +27 21 300 8671. Operated by Halberg Holdings. Registered office: Quantum Park, 4 Quantum Road, Somerset West, Cape Town, Western Cape, 7139, South Africa. Registration number: 2026/290210/07.